How to Check DU Balance – Prepaid | Postpaid | Data

Dubai Web Desk

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Check Du Balance

This guide helps DU prepaid and postpaid customers to check DU data balance, credits, and remaining DU minutes by simply using DU balance check codes. Both prepaid and postpaid DU account users can conduct Balance Inquiries against their accounts using shortcodes and online portals.

DU Internet Packages


How to check data balance in DU prepaid sim 2023 – Methods

There are three simple ways to check your data balance in a prepaid SIM. The first two are USSD and do not require an internet connection. Below are the methods:

Through Code

The prepaid users can check their DU data balance to know their remaining resources by following this simple method:

  • To check your DU prepaid balance, dial *135#.
  • Press call.
  • Then, your remaining balance will be displayed on your phone screen

Through SMS

Another easy way to check your data balance is through a message. Here’s how to do it:

  • Go to your messaging app
  • Type ‘balance’ and send it to 1335. 
  • You will receive a notification shortly after sending a message about your remaining network credit. 

Through the Online DU Web Portal

Another easy way to know about your Balance via DU’s official web portal. 

  • Go to DU web Portal at
  • Then, log in using your username and password. 
  • After logging in, you can see your balance. 

With this guide above, you can easily check your balance on DU prepaid Sim card.

How do you check DU balance and data in a postpaid sim?

The Postpaid users can also learn about the remaining DU postpaid data balance credit limit in their accounts. There is an accessible offline and an online method to do so.

Through Message

For Balance Check offline, you can follow these steps:

  • Go to your messaging app.
  • Type ‘reward’ 
  • Please send it to 1223.
  • Soon, you will receive a text message mentioning your remaining credit limit.

Through DU Self-Care Portal

You can also check your postpaid sim card balance online by following this method:

  • Open the DU web portal.
  • Login to your account just as prepaid account holders.
  • Click on the remaining credit option, and the information will be correct before you.

These are some quick ways to check your DU balance and data usage 

How to Recharge Your DU Account

Recharging your DU sim is a straightforward process. Here are some methods you can use:

Online Recharge:

Follow the recharge prompts on DU’s official website.

Scratch Cards

Purchase a DU scratch card from a retail store and enter the number.

DU App

Use the DU mobile app to recharge your balance instantly.

How to recharge DU Data Balance?

There are several DU Data Load options:

  • Quick Recharge from Online Web Portal
  • DU App
  • Scratch cards, e-vouchers, and easy top-up options
  • Payment Machines
  • Credit transfers

Tips for using DU’s Roaming Services

When planning to visit another country, you might be worried about the DU connectivity. Remember that When using roaming services, the data may run out soon if you don’t know how to use it efficiently. However, DU has preferred partners spread across 250 countries around the world. So, before starting your trip, get to know the preferred partners. After landing on your destination, connect to your preferred network on your phone’s settings, but before doing that, check your remaining account balance. Oh! if you are an immigrant in UAE, you should check DU international call offers  to get the best rates for calling back to your home country. 

DU Customer Service and Support

DU’s customer service is here to assist you if you encounter any issues while checking your balance or have other queries. Here’s how you can reach them:

Phone Support

Dial 155 from your DU number.

Email Support

Send your queries to

Live Chat

Visit the Emirates Integrated Telecommunications Company’s official website and use the live chat feature.


A little Look into DU Telecom

About DU Company

DU Telecom, Founded in 2006, is among the two largest network providers in the UAE regulated under TDRA. It offers carrier services, fixed lines, telephony, internet and digital television services around the UAE and started its 5G in 2019. A large number of individuals, homes and businesses are getting benefits from these services. As one of the two largest network providers in UAE, the quality is remarkable and a must-subscribe for all.
DU offers extensive network coverage across the UAE, including major cities like Dubai, Abu Dhabi, and Sharjah. You can expect your prepaid sim and other DU  to work seamlessly in the city or the countryside. 


What is the code for DU Balance check?

To know about your remaining data, send an SMS to 1335.

How to check DU postpaid Balance?

To check DU postpaid balance, use the DU web portal or send a text ‘reward’ to 1223. 

How can I check my DU  online?

Visit DU official online portal. Log in using your username and password and get all the information about your account. 

How can I check my phone balance?

You can check your Phone Balance if you are a DU user in UAE; you can use the USSD  to check your balance.

How do I check my du data bundle balance?

 SMS Balance to 1355 to check the Data Bundle Balance

What is the code for DU data?

The most used DU Data code is *135*11#, which can get you 60mbs of data for 24 hours.

How to get unlimited data on Du?

By subscribing to the Power Plan 300 or Power Plan 500 Package of DU, you can get unlimited National Data.

How can I transfer credit from one DU number to another?

You can transfer AED 2 and a maximum of AED 200 per transaction. To transfer credit, users must dial *121 *055xxxxxxx*amount #, which will instantly transfer the credit to the payee. There are no charges for activation or subscribing to this service.

How can I Know my DU number without balance?

To check your DU number without balance, you can send a missed call to any friend or family number. When they receive the call, just copy the number from their phone. DU does not charge any credit for missed calls.

What is the code for DU monthly offer?

You can subscribe to DU monthly offer by using the code *135#

How can I check my phone credit in UAE?

You can check DU phone credit by dialling *135# or send a text message ‘balance’ to 1335

How do I cancel my daily AED 4 bundle?

You can deactivate your daily AED 4 bundle by dialing *135*7#