How To Call DU From Mobile?

Dubai Web Desk

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DU customer care number

How to Call DU from a Mobile without Balance?

If you have any queries regarding your DU account, you might wonder how I can contact DU on the DU customer care number toll-free. This article will give you information about DU’s prepaid customer care number. DU business customer care number is active 24 hours a day to assist customers with queries regarding their phone numbers. Along with the DU business helpline number 24 hours, you might want to know how I can contact DU online. This article is a solution to all your problems regarding how to call DU from mobile.

How to Call Customer Care DU?

Du customer care service number is active 24/7 for prepaid and postpaid users to get information or complaints. To contact DU, the prepaid and postpaid numbers can call on 00 971 4 390 5555. You can call DU by dialling 155 from your phone for an easier option.

International callers must dial 800 155 to contact DU customer care service for queries and complaints.

How Can I Call From DU Without Balance?

DU call without balance

If your DU account does not have enough balance to make a call, you can recharge your Du Data or call from DU without a Balance. Here are three different methods to do it:

  • Borrow Credit
  • Zero Credit Call
  • Call Collect

Borrow Credit

You can borrow credit to make a call from DU. To do this, dial *108# or send an SMS ‘5’ to 1080. After doing so, a credit of AED 5 will be added to your account. It would be best to repay this credit on your next recharge with AED 1 as service charges plus 5% VAT.

Zero Credit Call

Zero Credit Call service allows users to make only one national or international call for up to three minutes. It is more straightforward if you do not remember the code for borrowing credit on DU. You can dial the number you want to call, even if you do not have a balance. Hold the line. The call will eventually connect after a beep. The service charges of this Zero Credit Call are AED 1.50 +5% VAT. It will be deducted from your next recharge.

How to Use DU Call Collect?

How to call DU from mobile

Du Call Collect is a free service for all prepaid and postpaid users. It allows the users to call from du without balance and let the receipt pay for it. To use this service, you can follow this method:

  • Before making a call, dial *132*<05xxxxxxxx>#. Here 05xxxxxxxx is the number of the person whom you want to call.
  • When you press call, the recipient will receive a prompt asking for permission to pay the call charges.
  • The call is connected if the recipient agrees to pay the call charges.
  • If the recipient rejects the prompt, you will receive an SMS.


  • Call the person and dial 2 for the Call Collect option.


This was all about DU customer care service and how you can make a call from Du without Balance. You can visit the Du website or read more information about DU Balance Check codes here.