UAE residents asked to report stolen, lost mobile phones to service providers

Dubai Web Desk

Updated on:

The United Arab Emirates (UAE) residents have been asked to report their lost or stolen mobile phones to the telecom service providers etisalat by e& and du so that they can block the device and prevent its connection to any wireless network in the UAE.

The Telecommunications and Digital Government Regulatory Authority (TDRA) said that residents can submit reports of their lost or stolen mobile devices through different channels such as customer service call centres, live chat services on websites and other channels affiliated with the operators.

The Director of Technology Development Affairs at TDRA Eng. Saif Bin Ghelaita, said this initiative is aimed at enhancing the security and well-being of the Emirati community.

“The surge in electronic services, both in government and the private sector, has led the majority of users to depend primarily on mobile phones for a wide array of transactions. These transactions encompass governmental processes, financial payments, and service applications. Consequently, there was a need to introduce more services and implement additional measures, ensuring the safeguarding of customers’ security and privacy,” said Bin Ghelaita.

The UAE has one of the world’s highest mobile phone penetration, reaching a staggering over 19 million.


Source: Khaleej Times